Development of managerial capacity at BALKANTEL Ltd, Sofia


BALKANTEL Ltd is performing a project for the provision of a grant under procedure BG16RFOP002-2.002 “Development of managerial capacity and growth of  SMEs”, Operational Program “Innovation and Competitiveness” 2014-2020.

Project name:

Development of the Managerial Capacity in Balkantel LTD, Sofia

Contract № BG16RFOP002-2.002-0343-C01

Main goal:

Developing and strengthening of the managerial capacity of Balkantel LTD through the introduction of systems for management /ERP/ and promoting the usage of information and communication technologies in the activities of the company in accordance with the requirements of the ISO standard 20000:1 „Information Technology”.


Specific goals:

  • Improvement of the production processes and optimization of the administrative processes;
  • Optimizing the production costs and improving the organization of resources and business processes;
  • Increase in the effectiveness of the working process of the separate departments and ensure flexible decision-making;
  • Entering into new markets and strengthening of the position of the company in the current markets including export growth;
  • Improving the quality of products and services;
  • Improving the process of waste management of the company.


The project is implemented with the financial support of Operational program “Competitiveness and Innovation” 2014-2020, co-funded by the European Union through the European Regional Development Fund and the national budget of the Republic of Bulgaria.

Total ammount: 271 000 BGN, of which 161 245 BGN – EU-funded, 28 455 BGN – nationally-funded and 81 300 BGN – self-funded.

Location of implementation: Sofia, Bulgaria

Duration: 12 months